Returns & Refunds policy

During this Clearance Sale we no longer offer Returns & Refunds as of 6/21/2025.

The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail socks@melrosesocks.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 30 days

  • The goods are returned with original packaging

The following goods cannot be returned:

  • The supply of goods made to your specifications or clearly personalized.

  • Goods with wear and tear damage

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

No longer accepting returns as of 6/21/2025.

Sales Tax:

Non-California customers are exempt from California sales tax.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail socks@melrosesocks.com